Privacy Policy

How lythoravensa protects and manages your personal information

Information We Collect

At lythoravensa, we collect information that you provide directly to us when using our short-term budgeting platform. This includes personal details you share during account registration, financial information necessary for budgeting analysis, and communication preferences. We also automatically collect certain technical information about how you interact with our services, including device information, IP addresses, and usage patterns that help us improve your experience.

Personal Information Types:

  • Contact information including name, email address, and phone number
  • Financial data you choose to input for budgeting purposes
  • Account preferences and communication settings
  • Technical information such as browser type and operating system
  • Usage analytics and interaction data with our platform features

How We Use Your Information

Your information serves multiple purposes within our budgeting platform. We use personal details to create and maintain your account, while financial data helps generate personalized budgeting recommendations and spending insights. Communication preferences guide how we send updates about new features or important account information. Technical data helps us identify areas for improvement and ensures our platform works smoothly across different devices and browsers.

We never use your financial information for purposes beyond providing budgeting services. Your spending patterns and financial goals remain private and are not shared with third parties for marketing purposes. All analysis occurs within our secure systems to generate insights that help you manage your short-term financial planning more effectively.

Data Processing Purposes

Under Australian Privacy Principles, we process your information based on legitimate interests in providing budgeting services, fulfilling contractual obligations when you use our platform, and complying with legal requirements. We obtain explicit consent for any processing beyond these core purposes, particularly for marketing communications or sharing information with trusted partners who help us deliver services.

Information Sharing and Disclosure

lythoravensa operates with a strict policy regarding information sharing. We do not sell personal information to third parties, nor do we share financial data with external organizations for their own purposes. Limited sharing occurs only with service providers who help us operate the platform securely, such as cloud hosting services and payment processors, all of whom are bound by confidentiality agreements.

When Information May Be Shared:

  • With technical service providers who maintain our platform infrastructure
  • When required by Australian law or legal proceedings
  • To protect the rights and safety of lythoravensa users and the public
  • With your explicit consent for specific partnerships or integrations
  • During business transitions, subject to continued privacy protection

Data Security and Protection

Security remains our top priority given the financial nature of information you entrust to us. We employ industry-standard encryption for data transmission and storage, with regular security audits and updates to our protection systems. Access to personal information is restricted to authorized personnel who require it for specific job functions, and all access is logged and monitored.

Our security measures include multi-factor authentication options for user accounts, secure data centers within Australia, and regular backup procedures that ensure your information remains accessible to you while protected from unauthorized access. We continuously monitor for potential security threats and update our practices to address emerging risks in the digital environment.

Your Privacy Rights

As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. You can request access to information we hold about you, ask for corrections to inaccurate data, and in certain circumstances request deletion of your personal information. You also have the right to know how we've shared your information and to lodge complaints about our privacy practices.

Exercising Your Rights

To request access to your information or make corrections, contact our privacy team using the details provided below. We respond to requests within 30 days and provide information in an accessible format. For account deletion requests, we'll remove personal information while retaining some data as required by Australian financial record-keeping regulations. You can also update many preferences directly through your account settings.

Data Retention and Storage

We retain your information only as long as necessary to provide budgeting services and comply with legal obligations. Account information and financial data are kept for the duration of your active account plus seven years as required by Australian financial record-keeping laws. Communication preferences and technical data are retained for shorter periods, typically three years, unless you request earlier deletion.

All data storage occurs within Australian data centers or approved international facilities that meet Australian privacy standards. When information reaches its retention limit, we securely delete it using methods that prevent recovery. You can request early deletion of certain information types, though some data must be retained to meet our legal obligations as a financial services provider.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service features. We'll notify you of significant changes through your registered email address or prominent notices on our platform. Minor updates, such as clarifications or contact information changes, will be posted directly to this page with an updated effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of lythoravensa services after policy updates indicates your acceptance of the revised terms, though we'll seek explicit consent for any changes that significantly affect how we use your information.

Privacy Questions and Concerns

For privacy-related inquiries, corrections, or concerns about this policy:

Email: info@lythoravensa.sbs

Phone: +61 417 475 899

Address: 13 Lenore Cres, Springwood QLD 4127, Australia

This Privacy Policy is effective as of January 15, 2025